Our Policies

Effective Date: 1 October 2025

Welcome to Because Rum is a Vegetable. The following policies apply to all bookings, purchases, and interactions with our business. By using our services or making a purchase, you agree to the terms outlined below.

Booking Policy

• Bookings are confirmed only after full payment has been received.

• Bookings missed by the customer on the scheduled date are non-refundable.

• Any changes or cancellations must be communicated in advance via our contact page at https://www.becauserumisavegetable.com/contact-us/.

Cancellation Policy

• Cancellations must be made in writing via our contact page at https://www.becauserumisavegetable.com/contact-us/.

• Cancellations received at least 72 hours before the booking date may be eligible for a reschedule, subject to availability.

• Cancellations made less than 72 hours before the booking date are non-refundable.

• In the unlikely event that Because Rum is a Vegetable cancels a booking, customers will be offered the choice of a full refund or a rescheduled date.

Return Policy

• We do not accept returns on products that have been used, opened, or damaged after collection.

• Returns are only accepted if the product is defective or incorrect.

• Customers must notify us immediately if a product is defective or incorrect via our contact page.

• All returned items must be collected or inspected in person at:
  Artisan Village
  Gate 5, Port of Falmouth
  Falmouth, Jamaica

Refund Policy

• Refunds will only be issued for eligible returns or in exceptional circumstances at the discretion of Because Rum is a Vegetable.

• Refunds for bookings are not provided if the customer misses the scheduled date.

• Refunds for eligible products will be processed within 10 business days after inspection and approval.

• Any exceptions will be communicated to the customer in advance.

Shipping and Collection Policy

• We do not ship products. All orders must be collected in person at:
  Artisan Village
  Gate 5, Port of Falmouth
  Falmouth, Jamaica

• Customers are responsible for collecting orders during the agreed pick-up times.

Payment Policy

• Payments for bookings and shop purchases must be made through the methods indicated at the time of order or booking.

• Prices are displayed in Jamaican Dollars and include applicable taxes unless stated otherwise.

Privacy and Data Protection

• Customer information collected during bookings or purchases is handled in accordance with our Privacy Policy.

• Information is used to process orders, maintain booking records, and respond to enquiries submitted via our contact form.

• We use Google Analytics to monitor website usage and improve user experience.

General Terms

• Because Rum is a Vegetable reserves the right to update these policies at any time. Any changes will be posted on this page and are effective immediately upon posting.

• Customers are encouraged to review this page before making bookings or purchases to remain informed of current policies.

• All disputes will be resolved under Jamaican law.

Contact Us

For questions about bookings, returns, refunds, purchases, or any other policy-related matter, please contact us at https://www.becauserumisavegetable.com/contact-us/.